Terms & Conditions
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Care4Carers Club
www.care4carersclub.co.uk
Last updated: [23/07/2025]
1. Introduction
Welcome to Care4Carers Club. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this website.
These Terms apply to all visitors, users, members, and others who access or use Care4CarersClub.co.uk.
2. Who We Are
Care4Carers Club is a community platform designed to support carers by providing resources, courses, community connections, and wellbeing content.
Our contact details:
Email: barbara@carer4carerscommunity.org.uk
Address: Care4Carers Club, 23 Holt Drive, Wickham Bishops, Essex, CM2 0JY
3. Use of the Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others, restrict, or inhibit their use of the site.
You must not:
Misuse the website or attempt to hack or disrupt its services.
Use the website for any unlawful or fraudulent purposes.
Post or transmit any material that is offensive, defamatory, or violates any law.
4. Membership and Accounts
Certain features may require you to register for an account or become a member.
By registering, you agree to:
Provide accurate information.
Keep your login details secure.
Accept responsibility for all activity under your account.
We reserve the right to suspend or terminate accounts if we believe you are violating these terms.
5. Payment and Subscriptions
If you purchase a membership, course, or service from Care4Carers Club:
Payment terms will be clearly stated at checkout.
You may cancel subscriptions as per the cancellation terms displayed at the point of sale.
We reserve the right to change prices but will notify members in advance of any changes.
6. Refund Policy
We aim to provide excellent support and services. If you are unhappy with any paid service, please contact us at barbara@care4carerscommunity.org.uk within 14 days of purchase. Refunds are assessed on a case-by-case basis, depending on the nature of the product or service.
7. Content and Intellectual Property
All content on Care4Carers Club, including text, images, videos, and resources, is the property of Care4Carers Club or licensed to us.
You may not:
Copy, reproduce, or distribute our content without permission.
Use our trademarks or branding without written consent.
8. User-Generated Content
If you post content (such as forum comments, testimonials, or community contributions):
You retain ownership of your content but grant us a worldwide, royalty-free license to use, share, and display it in connection with Care4Carers Club.
You agree not to post anything illegal, offensive, or infringing on others’ rights.
9. Disclaimer
Care4Carers Club provides wellbeing and support resources but is not a substitute for medical, legal, or financial advice. Always consult appropriate professionals for specialist support.
We do not guarantee that the website will always be available or free of errors.
10. Limitation of Liability
To the fullest extent permitted by law, Care4Carers Club is not liable for:
Any indirect, incidental, or consequential damages.
Losses arising from use of the website, services, or content.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll revise the "Last updated" date. Continued use of the website means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms, please contact:
Email: barbara@care4carerscommunity.org.uk
Privacy Policy
Care4Carers Club
www.care4carersclub.co.uk
Last Updated: [23/07/2025]
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
This website is operated by Care4Carers Club, a UK-based organisation supporting carers through resources, community support, and personal development tools.
2. What Personal Data We Collect
We may collect and process the following personal data:
Type of Data Description
Identity Data Your name or username (if you create an account).
Contact Data Email address and (if applicable) postal address or phone number.
Technical Data IP address, browser type, operating system, time zone, and pages visited.
Usage Data Information about how you use our website and services.
Marketing Data Your preferences in receiving emails or newsletters.
We do not knowingly collect data from anyone under the age of 16.
3. How We Collect Your Data
We collect data in the following ways:
Direct interactions – when you subscribe, register, fill in a form, or contact us.
Automated technologies – like cookies, which gather technical data when you browse our site.
Third-party integrations – such as email marketing tools (e.g. Mailchimp, ConvertKit, etc.).
4. How We Use Your Data
We use your data to:
Provide access to content, membership areas, or courses.
Send newsletters or updates (with your consent).
Respond to enquiries or support requests.
Improve our website and user experience.
Comply with legal obligations.
We will only use your personal data for the purposes we collected it, unless we reasonably consider we need to use it for another compatible purpose.
5. Marketing and Communication
We will only send marketing emails if you have opted in. You can unsubscribe at any time by:
Clicking the "unsubscribe" link in our emails.
Contacting us directly at [Insert email].
6. Data Sharing and Third Parties
We do not sell your personal data.
We may share data with:
Trusted service providers (e.g. email marketing, payment processors, web hosting) who process your data on our behalf.
Legal or regulatory authorities when required by law.
All third parties are required to respect the security of your personal data and treat it in accordance with the law.
7. Data Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
These include:
Secure website hosting.
SSL encryption.
Password-protected databases.
Limited access for authorised personnel only.
8. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for.
You can request deletion of your data at any time (see your rights below).
9. Your Rights (Under UK GDPR)
You have the right to:
Access the personal data we hold about you.
Correct any inaccuracies.
Request deletion of your data ("right to be forgotten").
Object to or restrict certain types of processing.
Withdraw consent at any time.
To exercise these rights, contact us at: [Insert your email]
If you're unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):
🔗 www.ico.org.uk
10. Cookies
We use cookies to improve your experience. These may include:
Analytics cookies (to track usage and improve site performance)
Functionality cookies (to remember preferences)
You can manage or disable cookies via your browser settings.
11. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices. Please read their privacy policies before submitting any data.
12. Changes to This Policy
We may update this Privacy Policy occasionally. We will post updates on this page and update the "Last Updated" date above. Continued use of our website means you accept any changes.
13. Contact Us
If you have any questions or concerns about this policy or your data, contact us at:
barbara@care4carerscommunity.org.uk